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Orders that are pre-paid by credit card and subsequently cancelled by the client are subject to a return processing fee. This fee covers non-refundable transaction charges incurred during payment processing.
The return fee will be deducted from the total refund amount issued. By placing an order through our online store, you acknowledge and accept this condition.
If you have questions about your order or need assistance with a cancellation, please contact our team directly.
15% Restocking Fee Applies. Any eligible item returned within 30 days must be in its original condition and packaging and be accompanied by an original receipt, and a credit/debit slip if applicable. Returns must be done in-store.
The Following are Final Sale Items:
No Exceptions. Installation of items available only for items purchased directly from Comfort Mobility Inc.
Effective Date: January 2020
Website: www.comfortmobility.ca
Company: Comfort Mobility Home Health Care (Ontario, Canada)
1. Introduction
Comfort Mobility Home Health Care (“Comfort Mobility,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, website visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.comfortmobility.ca or engage with our services.
2. Information We Collect
- Contact Information: Name, phone number, email address, mailing address.
- Account Information: If you create an account or place an order.
- Payment Information: Billing details (processed securely through third-party payment providers).
- Health-Related Information: Only when voluntarily provided for the purpose of assisting with equipment funding applications (e.g., Assistive Devices Program – ADP).
- Website Usage Information: IP address, browser type, pages visited, time spent on site, collected through cookies and analytics tools.
3. How We Use Your Information
Your information may be used to:
- Provide and deliver products and services.
- Process payments and funding applications (e.g., ADP, Green Shield, ODSP, WSIB).
- Communicate with you regarding orders, services, or inquiries.
- Send updates, promotions, or newsletters (you may unsubscribe at any time).
- Improve website functionality, customer service, and product offerings.
- Comply with legal and regulatory obligations.
4. How We Share Your Information
We will never sell your personal information. We may share your information only in the following circumstances:
- With Service Providers: Trusted third parties who help us deliver products, process payments, or provide technical support.
- With Funding Agencies: (e.g., ADP, insurance providers) when required to process equipment funding applications.
- For Legal Reasons: If required by law, regulation, or legal process.
5. Consent
By providing personal information to Comfort Mobility, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.
6. Data Retention & Security
We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws. We use appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.
7. Cookies & Analytics
Our website may use cookies and analytics tools to improve functionality and enhance your browsing experience. You may adjust your browser settings to refuse cookies; however, this may limit certain website features.
8. Your Rights
As a resident of Ontario, Canada, you have the right to:
- Access and request correction of your personal information.
- Withdraw consent for future communications.
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
9. Third-Party Links
Our website may contain links to external sites. Comfort Mobility is not responsible for the privacy practices of these third parties.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy, or to exercise your privacy rights, please contact us:
Comfort Mobility Home Health Care
2707 Temple Drive, Windsor, Ontario
Phone: (519) 988-1234
Email: info@comfortmobility.ca
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. Updates will be posted on here.
The information provided on www.comfortmobility.ca is for general informational purposes only. While Comfort Mobility Home Health Care strives to ensure accuracy, we make no representations or warranties about the completeness, reliability, or suitability of any information, products, or services on this website.
Products sold by Comfort Mobility Home Health Care are not a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare professional before making decisions regarding your health, mobility, or medical equipment needs.
Comfort Mobility is a retail provider of home health care equipment. We cannot guarantee outcomes from the use of equipment, and users assume responsibility for using products in accordance with manufacturer instructions and recommendations.
By using this website, you agree that Comfort Mobility Home Health Care, its staff, and affiliates shall not be held liable for any loss, injury, claim, or damage resulting from reliance on information or products presented here.
For specific guidance about your health or equipment, please contact a licensed medical professional.
Comfort Mobility Privacy Policy and Website Disclaimer (pdf)
DownloadCopyright © 2023 Comfort Mobility - All Rights Reserved.
Website Design by Jessica Fase Senay
SERVING WINDSOR & SURROUNDING SINCE 2014
2707 Temple Drive, Windsor ON N8W 5E5
Off Central Ave Just North of E.C. Row
Open Monday - Friday 9:00AM - 4:00PM
Website Disclaimer
The information provided on www.comfortmobility.ca is for general informational purposes only. While Comfort Mobility Home Health Care strives to ensure accuracy, we make no representations or warranties about the completeness, reliability, or suitability of any information, products, or services on this website.
Products sold by Comfort Mobility Home Health Care are not a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare professional before making decisions regarding your health, mobility, or medical equipment needs.
Comfort Mobility is a retail provider of home health care equipment. We cannot guarantee outcomes from the use of equipment, and users assume responsibility for using products in accordance with manufacturer instructions and recommendations.
By using this website, you agree that Comfort Mobility Home Health Care, its staff, and affiliates shall not be held liable for any loss, injury, claim, or damage resulting from reliance on information or products presented here.
For specific guidance about your health or equipment, please contact a licensed medical professional.